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Terms and conditions for Monthly Unlimited Signature Elite

This package allows for unlimited 55 min Signature / Elite workouts per week. This package auto-renews every 4 weeks/month.

Signup Policy:

  • You must sign up at least 16 hours in advance for all morning sessions, Monday through Friday. If you sign up after 16 hours you will be waitlisted. You will receive an email if your waitlist status goes to active 12 hours before the class start time.
  • For all other classes during the afternoon and evening, S&TF Members can enroll themselves into a workout up to 2 hours before the workout starts.
  • Classes that do not have scheduled participants may be cancelled.

Waitlist Policy:

· If a class is full, you can sign up for the waitlist.

· YOU WILL ONLY BE ADDED TO THE CLASS IF SOMEONE CANCELS

· If a spot opens up, you will automatically be enrolled and notified via email up to 12 hours before the class start time (morning classes only)

No Show Policy:

  • If you do not show up for a workout and have not cancelled 24 hours in advance you will lose that session. If you are an unlimited client you will be charged $60 dollars.

Cancellation Policy:

  • S&TF Members have up to 24 hours before a scheduled workout has started to cancel their enrollment
  • All strength and Conditioning packages will be auto renewable and are billed automatically on your anniversary date. You can cancel at any time with 7 days advance notice. You can do this yourself online or send us an email at least 24 hours before the renewal date.

Program Change Policy:

· If you need to change your package, please let us know before your renewal date

· If you have sessions remaining on your current package, they can be applied as rollovers or the value of them can be applied to the new package

· Rollover sessions will have their value adjusted depending on what program you change to. See example below!

o You currently have a 2x/week Elite package with 4 sessions remaining and you want to change to a 1x/week Elite package. This is the equivalent of purchasing two months of one time per week plan. There is a $10 difference per session on the packages- 2x/week is $50 per session, 1x/week is $60 per session. The credit will be adjusted accordingly. So you would receive only 3 rollovers sessions or a $160 credit if you do not want to carry the rollover sessions.

Rollovers:

· You are allowed to rollover only 4 sessions on all packages without expiration as long as you have an active package.

Hold Policy:

· The MAXIMUM amount of time you can put a hold on a package is 2 MONTHS. You must use your remaining sessions or they will expire the next month.

· The MINUMUM amount of time required to put a package on hold is 2 weeks.

Unlimited Package:

· NO HOLDS ARE ALLOWED ON ANY UNLIMITED PROGRAMS

Please understand. There is a 3 day a week package available.